FOOD RUNNER

Kazoku is a brand-new authentic Pan Asian & Sushi Bar opening in the heart of Sevenoaks High Street (Kent).

‘Kazoku’ in Japanese means family and our mission is to share and serve fresh authentic Pan Asian foods delivered at the high standard with the most welcoming customer services.

Kazoku also means family to our team force as well as our customers. At Kazoku it is important our team are happy, motivated and passionate to grow and prosper together! Kazoku has many opportunities for growth within our organisation as we have large expansion plans to spread our passion of Asian food around the UK!

We are looking for a Food Runner to join our team and facilitate collaboration between our kitchen and wait staff.

Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends.

Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Responsibilities:

  • Deliver food orders from the kitchen to customers’ tables rapidly and accurately

  • Act as the contact point between Front of the House and Back of the House staff

  • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)

  • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins

  • Serve welcome drinks and hors d’oeuvres, upon guests’ arrival

  • Ensure food is served in accordance with safety standards (e.g. proper temperature)

  • Check in with customers and take additional orders or refill water, as needed

  • Remove dirty dishes and utensils

  • Answer guests’ questions about ingredients and menu items

  • Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)

  • Make sure families with young children get kids menus and special silverware sets

Requirements:

  • Understanding of hygiene and food safety rules

  • Physical ability and stamina to carry heavy trays and stand for long hours

  • Availability to work various shifts, including weekends

  • Multi-tasking abilities

  • Good oral communication skills

  • Ability to remain calm and professional in a fast-paced work environment

Benefits:

  • Ability to work your way up within the company as we have large growth expansion plans

  • Birthday benefit scheme – we believe in celebrating your special day your way and you get paid for it!

  • Attractive bonus scheme

  • We love to invest in our team by allowing you to attend courses or obtain qualifications surrounding your growth and career development

If you think you have what to takes to be part of our team, please apply for this position with an up to date CV and cover letter.

Benefits:

  • Discounted/free food

  • Flexible working hours

  • Bonus scheme

Job Types: Full-time, Part-time, Permanent

Experience:

  • customer service: 1 year (Preferred)